L'anglais étant requis pour la position, cette offre restera en anglais.

Funcom is currently on the lookout for fluent French speaking customer
support representatives for our office in Zurich. The position reports
to Funcom's Customer support Manager; with responsibility for the roles
of customer support (in game/email/billing) and community building to
provide world class support of our products (MMORPGs and Mobile
supports).

Funcom can offer you an energetic working environment filled with
highly skilled and dedicated colleagues. We focus our energies on
making the best computer games ever. Other keywords are continuous
learning, self-development both personally and professionally, as well
as competitive result-based reward systems with focus on effort and
performance.


Required knowledge:

• Fluent French skills, both written and oral
  
• Candidate must have excellent written and oral communication skills
  
• Knowledge of Customer support policies, techniques, and procedures
  
• Highly organized
  
• Good people skills
  
• Self motivated with a strong work ethic
  
• Flexibility with scheduling
  

Preferred knowledge:

• Knowledge of and enthusiasm for MMORPGs
  
• Knowledge of working in a global thinking environment
  
• 2 or more year’s customer support experience within the online computer games entertainment industry
  
• Above average IT skills
  
• Practical familiarity with French culture
  

Common for all positions, you need:

• to have a passion for games
  
• to relocate to Zurich
  
• to have good English written and oral skills
  
• to be able to work in (large) teams
  

Please apply in English. Attach your resume and cover letter. Please allow a few weeks processing time.

Job type: Contract
Working hours: Full-time
Working days: Day
Application deadline: As soon as possible
Expected Start Date: As soon as possible
Location: Zurich, Switzerland
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Crippius™ French Community Manager

A la rentrée je dois normalement commencer a prendre des cours intensif d'anglais, Good Luck Blaster, Good Luck Everibody xD :D